Support

Get help with the VardaCal API and report issues.

Documentation

Start with our comprehensive documentation

View Documentation →

Email Support

Get help from our support team

api@vardacal.com →

Common Issues

Authentication errors (401)

If you're receiving 401 Unauthorized errors, check that:

  • Your API key and secret are correct
  • You're including both X-API-Key and X-API-Secret headers
  • Your API key hasn't been revoked or expired
  • You have the necessary scopes for the endpoint
Rate limit errors (429)

If you're hitting rate limits:

  • Check the X-RateLimit headers to see your current usage
  • Implement exponential backoff for retries
  • Consider upgrading to a higher tier for more requests
  • Use webhooks instead of polling for updates
CORS errors in browser

The API is not intended for direct browser use. Instead:

  • Make API calls from your backend server
  • Use server-side proxy for frontend applications
  • Never expose API credentials in client-side code

API Status

Check the current API status and subscribe to updates:

View Status Page

Report an Issue

Found a bug or have a feature request? Let us know!

Report on GitHub